Refund policy
Return & Refund Policy
Last Updated: 03/11/2026
At Royal Ragz, we want you to be satisfied with your purchase.
1. Return Eligibility
Items can be returned within 14 days of delivery if they meet the following conditions:
• Unworn
• Unwashed
• In original condition
• With original tags (if applicable)
2. Non-Returnable Items
The following items cannot be returned:
• Final sale items
• Customized or personalized products
• Worn or washed apparel
3. Return Process
To request a return, contact us at:
[Your Email Address]
Include:
• Order number
• Item you wish to return
• Reason for return
Once approved, return instructions will be provided.
4. Refunds
Once we receive and inspect your return, we will notify you of the refund status.
Approved refunds will be issued to the original payment method within 5–10 business days.
5. Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.
We will arrange a replacement or refund.
Contact Information
If you have any questions regarding these policies, please contact us at:
Email: [your email]
Store: Royal Ragz