Refund policy

Return & Refund Policy

Last Updated: 03/11/2026

At Royal Ragz, we want you to be satisfied with your purchase.

1. Return Eligibility

Items can be returned within 14 days of delivery if they meet the following conditions:

• Unworn
• Unwashed
• In original condition
• With original tags (if applicable)

2. Non-Returnable Items

The following items cannot be returned:

• Final sale items
• Customized or personalized products
• Worn or washed apparel

3. Return Process

To request a return, contact us at:

[Your Email Address]

Include:
• Order number
• Item you wish to return
• Reason for return

Once approved, return instructions will be provided.

4. Refunds

Once we receive and inspect your return, we will notify you of the refund status.

Approved refunds will be issued to the original payment method within 5–10 business days.

5. Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product.

We will arrange a replacement or refund.


Contact Information

If you have any questions regarding these policies, please contact us at:

Email: [your email]
Store: Royal Ragz